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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamayca Harris

March 27, 2025

5  out of  5
rating by Jamayca Harris
"Christian was amazing and super organized! He answered my questions thoroughly and accurately. Tens across the board and I would highly recommend his services."
We responded:
"Thank you, Jamayca, for your fantastic feedback! I'm delighted to hear that Christian provided you with thorough and organized assistance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Barkley Boyd

March 27, 2025

5  out of  5
rating by Barkley Boyd
"Blake was very knowledgeable in a wide variety of products. You could tell he was taking the time to hear my needs and find the right policy for me. Would recommend"
We responded:
"Thank you, Barkley, for sharing your experience! I'm happy to hear that Blake was able to assist you with his expertise and attentiveness. Your recommendation means a lot to us."
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Sherika

February 15, 2025

1  out of  5
rating by Sherika
"I’m starting to believe they have no idea what they’re doing. They do not follow up like they should. They not monitoring a person billing like Sheila said Blake was suppose to do, now Im stuck with a bill higher then it should be. Sheila stated that when a plan switch it’s the agent responsibility to monitor until everything is done especially billing. Apparently Blake did not get the memo. It seems like Blake is now dodging me. If I do stay with State Farm, I’m switching offices, they are not the best anymore. Shopping for rates today or switching by Tuesday. I no longer trust them."
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Stephanie Moore

February 8, 2025

5  out of  5
rating by Stephanie Moore
"Cris Hill has been a pleasure to work with. She goes above and beyond what I would have expected."
We responded:
"Thank you, Stephanie, for sharing your experience! I'm happy to hear that Cris has been such a pleasure to work with and has exceeded your expectations. We appreciate your feedback and are here to assist with any future needs or questions you may have."
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Laura L

February 7, 2025

5  out of  5
rating by Laura L
"Have the pleasure of working with an incredibly talented agent Blake Jaros at Zach Jaworski State Farm. I never have to worry about anything insurance-related in our home because I know that Blake stays on top of it all and our family is always covered with State Farm. Blake goes above and beyond for his clients and always makes himself available to answer any questions you have or just to check in to make sure everything is going well. He is the kind of agent that always accommodates the customer -staying after normal business hours to meet with you in person or call you to discuss the best insurance options for you and your family. He really personalizes the experience of 'just buying insurance' which is not something that every insurance agency can say. He instantly makes you feel at ease and provides all his customers with a reliable & thorough FREE quote for your individual insurance needs with THE most discounts possible. He wants to make sure that YOU are happy, and he is always totally transparent to ensure you are paying the least amount possible with the most coverage. I highly recommend Blake at Zach Jaworski State Farm for anyone looking for an insurance agent & agency that always puts the customer first."
We responded:
"Thank you, Laura, for sharing your experience with Blake at our office! I'm glad to hear that he has been able to provide such personalized and attentive service for you and your family. It's wonderful to know that Blake's dedication to ensuring you have the best coverage and discounts has made a positive impact. We truly appreciate your recommendation and are here to assist with any future insurance needs or questions you may have."
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Hannah Maxwell

November 21, 2024

5  out of  5
rating by Hannah Maxwell
"I have very much enjoyed working with Blake Jaros. He is extremely helpful and knowledgeable. 10 /10 recommend!"
We responded:
"Hannah, thank you for your wonderful review! I'm glad to hear that Blake has been so helpful and knowledgeable. Your recommendation means a lot to us. If you ever need further assistance, our office is here for you. - Zachary Jaworski - State Farm Insurance Agent, Collierville, TN"
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Cheryl Joyner

November 1, 2024

5  out of  5
rating by Cheryl Joyner
"We upgraded our insurance coverage as well as adding coverage on a new home addition. I dealt with Blake J. and he was amazing! Very responsive and quick to care care of our new insurance needs! Thanks Blake!"
We responded:
"Cheryl, thank you for your wonderful review! I'm happy to hear that Blake provided such responsive and efficient service while upgrading your insurance coverage and adding the new home addition. We appreciate your trust in our office for your insurance needs. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Zachary Jaworski - State Farm Insurance Agent, Collierville, TN"
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Sheila Johnson

June 17, 2024

5  out of  5
rating by Sheila Johnson
"Zach Jaworski State Farm has the best service team around! They showed me the importance of life insurance and reviewed all my policies to make sure I have the coverage I need! I always know to ask for Kirsten, she makes me feel like family!"
We responded:
"Sheila, I'm thrilled to hear that Kirsten and our team provided you with exceptional service, ensuring you have the right coverage and understanding the importance of life insurance. We're grateful for your kind words and look forward to assisting you with any future insurance needs! - Zachary Jaworski - State Farm Insurance Agent, Collierville, TN"
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Travis Harville

February 21, 2024

1  out of  5
rating by Travis Harville
"Very bad experience, I had two vehicles insurance and rental insurance with state farm. Until payments started to every month it seem. Not only that, I paid insurance on time each month, I received a letter from State, saying I didn't have insurance and I had 10 days or to get insurance. Although I was paying for insurance. So I call the office and someone inquire on it, and all she had to say was oh we forgot to send paper to the State. We are about to send it right now. So I'm like how unprofessional is this. For one, I could be in accident and got sued, vehicle could've been taken due require to have full coverage at all times. All Because they forgot, and I was paying them 183.00 a month. So I cancel them Dec 26, 2023 and it's February 21, 2024 and still haven't received my refund ck. This is not the way to go."
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Cindy Kilic-Murray

January 25, 2024

1  out of  5
rating by Cindy Kilic-Murray
"I have been a State Farm customer since I was 16 years old. Unfortunately, Jaworski’s agency made me leave State Farm for good. I have never experienced such poor customer service. They messed up on every single transaction I had with them. If you do end up using them, be sure to ask for Aundrea Rainey. She is the only person at that agency who is able to fix their mistakes and cares about the customer. Zach’s mother came to the rescue a couple of times as well, but I’m not sure if she is there anymore?"
We responded:
"Cindy, I appreciate you taking the time to share your concerns, and I want to express my sincere apologies for any inconvenience you may have experienced. I've thoroughly reviewed our records, and it appears that we have addressed and it seems that we have handled and resolved every interaction on our part. However, I understand that your perception may differ, and I genuinely value your feedback. Our team is committed to continuous improvement, and your insights will certainly help us enhance our services. If there are specific instances or transactions that you feel were not handled to your satisfaction, I would appreciate the opportunity to discuss them further. Your satisfaction is important to us, and we are here to address any concerns you may have. Please give our office a call."
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Chance Lawson

January 3, 2024

5  out of  5
rating by Chance Lawson
"Super easy to work with and straight forward"
We responded:
"Chance, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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Adriana Arcuri

September 22, 2023

5  out of  5
rating by Adriana Arcuri
"Kappa Delta Memphis and Lambda Chi Memphis can’t thank Mr.Zach enough! I reached out to him to help us reach our goal to raise the most money for Feeding America Philanthropy, and he exceed expectations. Mr. Zach helped me in every which way possible! Thank you so so much!!"
We responded:
"Hi Adriana, Thank you so much for taking the time to leave such a heartwarming review. We are thrilled to have been a part of your mission to raise funds for Feeding America Philanthropy. "
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Mandell Davis

September 13, 2023

5  out of  5
rating by Mandell Davis
"Hey guys Zachary Jaworski is the way to go. He good at his job and takes it very seriously. He took good care of me, and made sure i had the best insaurance anyone could offer. Im very thankful for him."
We responded:
"Thank you, Mandell, for the fantastic review! We appreciate the kind words. It's been a pleasure working with you. Thank you for being a part of our Collierville State Farm family!"
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Lakshmi sreekanth Segu

June 28, 2023

5  out of  5
rating by Lakshmi sreekanth Segu
"Friendly staff"
We responded:
"Thank you for your positive feedback and rating, Lakshmi!"
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Dwight Benson

June 17, 2023

5  out of  5
rating by Dwight Benson
"I’m a client of Statefarm insurance. I just want to share with the world the exceptional customer service experience I experienced with Randi Chambers. She goes over and beyond each time I call. She should be definitely recognized for her contributions to the agency. Thank you Randi!!"
We responded:
"Dwight, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Randi cares a lot about our customers."
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Josh Parham

September 23, 2022

5  out of  5
rating by Josh Parham
"what a nice young fellow! he killed my mom"
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Shelia Johnson

March 24, 2022

5  out of  5
rating by Shelia Johnson
"I've been with this agent for quite a while and they continue to keep me updated on my policies and help me to save where possible."
We responded:
"Thank you for the wonderful 5 star review, Shelia! We are honored to have earned your trust and we look forward to assisting you with any of your insurance questions or needs for many years to come! We truly appreciate your feedback and we look forward to providing you with the insurance you need at a value you deserve and great customer care!"
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Allen Cardosi

March 21, 2022

5  out of  5
rating by Allen Cardosi
"They are great to deal with, especially Judy! They got me a great rate and handle claims perfectly. It’s also nice to have someone that I can call personally and not have a random 800 number."
We responded:
"Judy always goes the extra mile and we are so glad that she was able to assist you with any of your insurance questions or needs, Allen! Thank you for the kind words recognizing Judy and for sharing your feedback! We look forward to providing you with the customer care that you deserve for many years to come!"
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Priscilla Guy

February 4, 2022

5  out of  5
rating by Priscilla Guy
"Great experience. Very helpful and promptly assisted us with our car insurance needs."
We responded:
"Thank you for the wonderful 5 star review recognizing our efforts to provide you with the customer care that you deserve, Priscilla! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Brianna

November 24, 2021

5  out of  5
rating by Brianna
"Patrick is my representative, and he was EXCELLENT! Very kind and professional, very accommodating and patient when I didn't understand certain terms, and even when I told him that I wanted to get some quotes from some other companies before making a commitment to State Farm. He also got me maximum savings and benefits! Definitely recommend."
We responded:
"Thank you for the wonderful 5 star review recommending our agency to others, Brianna! It is a wonderful compliment to us all! We appreciate your kind words recognizing Patrick's efforts to provide you with the customer care that you deserve. Patrick always goes the extra mile to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your business and we look forward to helping protect you for many years to come!"
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Patrick Fellmann

October 25, 2021

4  out of  5
rating by Patrick Fellmann
"Patrick was professional and gave us great service."
We responded:
"Thank you for the review, Patrick! We strive to provide you with 5 star customer care and truly appreciate your feedback. If there is any thing we can do to further assist you please do not hesitate to reach out to us. We look forward to earning your 5th star!"
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Cathy Ellis

June 24, 2021

5  out of  5
rating by Cathy Ellis
"Great people to work with. Very friendly and professional. Patrick Taylor goes above and beyond the expectations to meet all your needs, and provide the lowest possible rates. Alisha is the sweetest and friendliest person. Although I have never met the office personnel face to face, they make you feel as if you are family."
We responded:
"Thank you so much for this heartfelt review, Cathy! Patrick is wonderful and strives to go above and beyond to assist you with any of your insurance questions or needs. We truly appreciate you taking the time to recognize Patrick and Alisha! Your kind words make our day! We are honored to have earned your business and to have you as a part of our agency family! We look forward to meeting you some day face to face!"
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Mackenzie Robinson

April 16, 2021

5  out of  5
rating by Mackenzie Robinson
"Andrea was absolutely amazing!!! She helped us get the lowest rates possible for our insurance and made the process super easy. She is also SO sweet and very personable. It was like we were talking to a friend! 10/10 would recommend her for all your insurance needs!!!!"
We responded:
"Hi Mackenzie! Thanks for the great review. We agree... Andrea is awesome! We’re glad you are happy with your service!"
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Jessie Helsel

October 1, 2020

5  out of  5
rating by Jessie Helsel
"I can’t recommend Zach’s State Farm office enough. Patrick Taylor has helped my husband and I since we switched to this office and he is the best!! He is always professional and highly knowledgeable about all things insurance. You will not be disappointed or dissatisfied with these guys."
We responded:
"Thank you for such a wonderful review, Jessie! Patrick strives to provide you great customer service. We are thrilled he could help you and your husband with your insurance needs! We appreciate you and your business. We look forward to helping provide you with your insurance needs for years to come!"
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Ana Moreno

September 28, 2020

5  out of  5
rating by Ana Moreno
"Zach Jaworski has the best, most amazing customer service i have ever had, they are on top of their game. Special shout out to Janet and Heidy, thanks girls!! for always helping with every question possible i may have. For always going over hill just to make me feel that i am in great hands."
We responded:
"Thank you for your shout out, Ana! Janet and Heidi strive to provide you great customer service and we appreciate you recognizing their efforts! Never hesitate to contact us. We are always here for any of your insurance questions or needs!"